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Sarah

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  • What are Missions?

    Missions are a fun way to reward you just for playing on the site! They track with your play volume so you receive missions and rewards which are personalized based on your own play habits. You'll ...

  • Missions FAQ

    What are missions? You can read all about missions here. Why have you added this feature? Hopefully because it’s fun! This is an ideal way to reward players individually for their play on the si...

  • How are mission rewards calculated?

    Mission rewards are calculated based on the amount of rake which is expected to be contributed over the course of the mission. Sometimes you will get lucky and complete a mission quicker than expe...

  • Ring games

    A ring game is a poker game that you can join and leave at your leisure. You can join for a few hands on your lunch break, or you can spend a few hours hanging out on a table. They are the play chi...

  • What is Paddle?

    Paddle is our payment processor. It is what we use for our regular debit/credit card payments when you purchase one of our chip packages.  When you select a chip package to purchase, you will be pr...

  • Rake and tournament fees

    Rake and tournament fees are a common practice in every poker room, generally as a small commission collected by the operator of the game. When you're dealing with real money, these fees go toward...

  • What are tickets and how do I use them?

    Tournament tickets are a way to buy into certain tournaments, instead of using chips. From time to time other promotions will also allow use of these tickets, so it's a good idea to keep an eye on ...

  • Ticket expiration

    Tickets have varying expiration dates depending on the type and how you earned them. You can keep track of your tickets and their expiration dates on your Bank Page.

  • My chat isn't working

    If you can see the full chat box but not your chat, you may need to change your chat filters: "Show all" : Shows all chat from players and dealer "Players only" : Shows only chat from other playe...

  • Muting another player

    To mute another player, click on their username at the table. This will open their player information in the chat window. Click on the chat bubble on the right. You should see a slash appear throug...