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Sarah

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Articles

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  • How do I purchase chips?

    If you'd like to support the site and buy some play chips, you can do so by clicking the "Get Chips" button in the upper-right corner of the Dashboard. You can also purchase chips while playing at...

  • My chat isn't working

    If you can see the full chat box but not your chat, you may need to change your chat filters: "Show all" : Shows all chat from players and dealer "Players only" : Shows only chat from other playe...

  • Logging into your account

    To log in, you'll need to use the username and password connected to your account. Go to https://www.replaypoker.com, then click Log in, or you can also go directly to https://www.replaypoker.com/...

  • I won chips. Where are they?

    You've won at a table and you leave, triumphant, only to find that your chip total has not increased at all and that your chips are still missing! What happened? Why is your chip total wrong? In r...

  • Changing your password

    If you need to update your password, just follow these simple steps: Click the dropdown menu in the top right corner of the page and select "Settings." Select the "Password" tab on the left sid...

  • Why was my credit card declined?

    A card can get declined for a couple of different of reasons. Mistyping is the most common that we see -- you'll want to double check that your credit card number, CVC code, and billing zip code ar...

  • My game is lagging and freezing

    Is the game running slowly for you? Does it freeze when it's time to take your turn? The first thing that we always recommend when players are having issues with the game lagging and freezing is t...

  • I paid with PayPal. Where are my chips?

    That's a good question! The short answer is, you may have paid with an eCheque (or eCheck, if you prefer). PayPal explains, from their help site: If you're sending a PayPal payment, we'll always ...

  • Creating a strong password

    Replay Poker is becoming more secure! This involves creating stronger passwords to ensure that your account is well-protected. Each account password must now follow these requirements: Meet a requ...

  • My table won't load

    If your table is not loading, the first thing you should do is to ensure that you are NOT using Internet Explorer. Internet Explorer is not compatible with our HTML5 tables. If you need to update t...